Friday, November 27, 2009

#16 So what’s in a wiki?

Wikis are another popular online tool that allow users to freely write, edit and post information easily on the Web. Users don’t need to know HTML or other markup codes and can post information as simply as posting to a blog.

The most well known wiki, of course, is wikipedia.org, the online free access encyclopedia that has become a mainstay for many information seekers. But I have learned that wikis can be, and are, so much more.

Wikis allows for collaboration and exchange of knowledge and ideas at any level. Internally, a library could create a wiki for input on the budget. On a grander scale a wiki could be used a central place for libraries across the world to discuss best library practices. Reading through the links provided for sample wikis on the 23 Things site proves that this online tool is an efficient and convenient way to communicate, regardless of the topic or physical location. For example, a wiki was set up for the 2006 ALA Conference in New Orleans. Information was available on transportation, hotel accommodations, conference activities and speakers, and tourist attractions. All the information that attendees needs was located on one site.

I think that a wiki would be a great way to keep up with the many changes that occur during the planning of our Summer Reading Program at Naperville Public Library. Staff and librarians are involved from all three locations and everyone cannot always make the meetings. Instead of e-mailing the meeting minutes, they could be posted to a wiki. Plus, changes are always being addressed whether it be the number of volunteers needed for the Kick Off to what businesses are donating coupons, to the grand prizes for the raffle drawing.

Not all is perfect in wiki world, though. Its accessible nature can also create room for problematic activity. Anyone can edit content based on his or her personal beliefs and opinions. Even if it isn’t a controversial subject, someone who doesn’t agree with the author can change, or even delete, any of the text. Wikis also provide access for spammers and other undesirable online activity. Plus, it is important to remember that anyone can say that she or he is an expert on or at something. Utilizing wikis as resources requires users to seek out the qualifications and expertise of the author.

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